Knotwell respects copyright. If you believe content on Knotwell infringes your copyright, the process below describes how to send a takedown notice and what to expect in return.
Sending a takedown notice
Send a written notice to our designated agent that includes each of the following:
- Your physical or electronic signature.
- Identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works).
- Identification of the allegedly infringing material on Knotwell, with enough detail for us to locate it (URL or asset slug).
- Your contact information — postal address, telephone, and email.
- A statement that you have a good-faith belief that use of the material is not authorised by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorised to act on the owner’s behalf.
Designated agent
Designated agent: TBD — contact support@knotwell.co in the meantime. Full postal address and phone are being finalised for the formal designated-agent filing with the appropriate registry. Until then, send notices to the email above and we’ll action them as a matter of practice.
What happens next
On receipt of a complete notice, Knotwell will: (a) remove or disable access to the allegedly infringing material; (b) notify the affected creator; and (c) where appropriate, hold the publisher’s pending payouts on the disputed amount until the matter is resolved.
We may reject notices that don’t include the required elements. We do not adjudicate the dispute itself — that’s between the copyright owner and the publisher, with the counter-notice process below as the formal path back.
Sending a counter-notice
If your content was removed and you believe the takedown was in error or misidentification, you may send a counter-notice to the designated agent that includes:
- Your physical or electronic signature.
- Identification of the material that was removed and the location where it appeared before removal.
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal court for your address (or the district in which Knotwell is located, if your address is outside the United States), and that you will accept service of process from the original complaining party.
Knotwell will forward the counter-notice to the original complainant. If the complainant does not file a court action within the applicable statutory period, Knotwell may restore the removed material.
Repeat infringers
Knotwell may terminate the accounts of creators who are the subject of repeated valid takedown notices.
Misuse of this process
Submitting a takedown notice or counter-notice in bad faith — for example, to harass a competitor, silence criticism, or delay a legitimate sale — can expose you to liability for damages, including costs and attorney’s fees.
Contact
Notices and counter-notices: support@knotwell.co.